It seems one can’t pick up a newspaper or journal without seeing a major piece on artificial intelligence. Until perhaps a year or so ago, I hadn’t even heard the term except in science fiction, and ...

A book publisher known for its “For Dummies” titles is getting a double-digit boost to its stock price Thursday after revealing it’s teaching artificial-intelligence programs to do a better job. John ...

Discover how AI Agents transform CX and deliver measurable results for leading brands. AI Agents are reshaping customer experience by combining the best of automation and human support. But while the ...

Generative AI (gen AI) and large language models (LLMs) are revolutionizing personal and professional lives. From supercharged digital assistants that manage email to seemingly omniscient chatbots ...

AI is reshaping CX. Is your organization ready? AI has become an indispensable element of a successful CX strategy. In this new guide, you’ll gain insight into... • The background and evolution of AI ...

Following the release of Wiley's second quarter financial results were released in early December, it looks like the company's efforts to reinvest in its core businesses, including professional and ...

Data is at the core of how modern enterprises are unlocking the potential of AI to change their business. The challenge most enterprises face is how to succeed with both their data and AI. How can the ...