The market is forecasted to grow steadily at a compound annual growth rate of close to 6 percent, reaching more than $9 billion by 2020. “Cloud technology has revolutionized the mode of outsourcing ...

Labor arbitrage, or the moving of jobs from more expensive to less expensive locations, has long been seen as one of the chief potential benefits of BPO. And while reducing the cost of labor by ...

2024 was a year marked by growth in the global outsourcing sector and even more rapid growth in the use of AI-powered solutions for core business functions. So, what does the new year hold for leaders ...

Why You Should Care: Quatrro BPO Solutions has developed customized and vertically specialized business process outsourcing services that are affordable to small-business customers. The Lowdown: ...

RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--IQVIA (NYSE:IQV), a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry, ...

ST. PETERSBURG, Fla.--(BUSINESS WIRE)--iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is proud to announce the launch of its newly redesigned website at ...

As the business landscape continues to evolve, companies worldwide are seeking innovative ways to optimize their operations and enhance customer experiences. DUBAI ...

has released a new business process outsourcing (BPO) solution to help consumers enjoy the benefit of operational agility. The new solution will also enable organizations maintain quality and ensure ...

Jamaican contact center and back office services provider Itel-BPO Solutions has taken full control over Granada Corporation, a bilingual customer service provider with a focus on work-at-home ...

On January 31, 2023, the Philippine Senate released an online press release regarding Senator Risa Hontiveros. She urged the Department of Trade and Industry to shield the country’s Business Process ...