Debt agents working for British Gas broke into the homes of vulnerable customers to fit prepayment energy meters. [Getty Images] British Gas has agreed to pay £20m into a redress fund and compensate ...

British Gas has announced it will stop applying for court warrants to enter customers’ homes and fit prepayment meters following reports they had been forced on “vulnerable” customers. Energy ...

British Gas is currently under scrutiny by Ofgem after an undercover investigation revealed that agents working for Arvato Financial Solutions - a company used by British Gas to pursue debts - have ...

A senior UK cabinet member on Thursday described as "outrageous" the practice of forcibly entering homes to "force-fit" prepayment meters for customers behind on their bills, demanding all firms stop ...

Add Yahoo as a preferred source to see more of our stories on Google. British Gas has announced it will stop applying for court warrants to enter customers’ homes and fit prepayment meters following ...