The decision follows weeks of scrutiny after an investigation found cost differences of up to 23% between shoppers buying the ...

Instacart is ending a program where customers saw different prices for the same product ordered at the same time from the ...

Instacart will no longer let retailers use its AI-driven software to run price tests following criticism over different prices appearing for the same item.

Instacart, an online grocery delivery service, is being accused of charging shoppers different prices without their knowledge, with some items costing 20% more.

Instacart says its ending its controversial system of using AI price tests for retailers. Earlier this month, an investigation by Consumer Reports and progressive think tank Groundwork Collaborative ...

Instacart said Monday that it would halt the use of an AI-powered tool that allowed retailers to charge customers different ...

Instacart is ending a program where customers saw different prices for the same product ordered at the same time from the ...

Instacart will stop using artificial intelligence to experiment with product pricing after a report showed that customers on ...

Instacart said Monday that it’s ending a program where some customers saw different prices for the same product ordered at the same time from the same store when using the delivery company’s service.

After an investigation found some customers were charged nearly 25% more for identical items, Instacart says it’s ending its controversial price-testing program.

The settlement exposes a web of deceptive practices that turned everyday grocery shopping and ecommerce into a hidden fee ...

Instacart said Monday that it would halt the use of an AI-powered tool that allowed retailers to charge customers different prices for identical items on the grocery delivery platform.