There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

Kik wants to help retailers reach smartphone-addicted teenagers. The Canadian company launched a fashion and beauty chatbot category Thursday that’s designed to make shopping more social. Kik, which ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

At Facebook's F8 Developer Conference taking place this week, UCaaS provider Vonage announced an integration of its new chatbot, Vee, for Workplace by Facebook. The integration gives Workplace users a ...

While ChatGPT, Grok, and similar AI tools have gained incredible popularity in recent years, chatbots have been around for a long time — as far back as the 90s. Some of those chatbots have gone the ...

A new chatbot developed by Gov. Mike Braun's administration aims to make health care price data more accessible to Hoosiers. Need a colonoscopy, for example? If you ask the chatbot to find you the ...

Last year, Image Line introduced Gopher for FL Studio, an AI chatbot that was basically a glorified instruction manual. You ...