ConnectWise has acquired zofiQ, an agentic AI company designed to automate high-volume managed service provider (MSP) service desk operations, as the company pushes what it calls the “Age of ...

The share of managed service providers citing difficulty finding and hiring skilled technicians rose from 9% to 16% in Kaseya ...

Pax8 is adding MSP-as-a-Service, backed by NOCDOC, to its marketplace through a new go-to-market partnership aimed at helping managed service providers expand operations without adding more internal ...

The managed services industry is hitting a familiar wall. Demand keeps climbing, but so does the cost and complexity of delivering those services. Security expectations are higher, clients want faster ...