Communicating bad news to patients is a challenging task that demands sufficient time to allow for an honest discussion that minimizes patient distress and responds to the patient's and family's ...

Rising deductibles create financial risk for hospitals and health systems, as many patients are unable to afford the high out-of-pocket costs associated with these plans. However, there are many steps ...

A new HFMA report diagnoses the healthcare industry as being in "serious condition," providing a link between declining national affordability and rising patient bad debt and collection costs facing ...

Troy Roth, vice president of revenue-cycle product strategy for MedAssets, discusses how hospitals can calculate how much is owed by patients with high-deductible policies. Troy Roth: More patients ...

Organizations of all sizes are struggling with skyrocketing healthcare costs, burdened in part by employers shifting to consumer-directed health plans (CDHP), which include higher medical deductibles ...

On demand, not on hold — new research revealed the top hurdles that send patients running to a new doctor. According to a survey of 2,000 Americans who’ve been to the doctor within the last year, ...

At Ndola Teaching Hospital on the Copperbelt, one of Zambia’s major public referral facilities, patients are routinely ...

From the emergency room to the operating room, medical professionals and their patients have long appreciated the importance and value of bedside manner. Because patients are by definition in a ...