Verizon customers get a $20 apology from the telecom giant. Credit: Michael Nagle / Contributor / Bloomberg via Getty Images On the morning after a day of massive, countrywide outages for Verizon ...

Tens of thousands of people -- more than 180,000 at one point -- across the United States reported issues using Verizon Wednesday. Many of them are located in the New York City area. Verizon said it ...

Original Story: Verizon says it has finally restored service following today’s outage. The carrier also plans on issuing "account credits" to affected customers as compensation. "The outage has been ...

"This was a software issue, and we are conducting a full review of what happened. As of now, there is no indication that this was a cybersecurity issue," the company said in a statement sent to ...

Verizon customers in Charlotte and nationwide don’t have service amid a widespread outage affecting voice and data services, multiple news outlets reported Wednesday. The nation’s largest wireless ...

(NBC News) — Verizon is experiencing a nationwide outage affecting cellular data and voice services. The wireless carrier, which serves over 146 million customers, said its engineers are working to ...

Yesterday, we did not meet the standard of excellence our customers expect and that we expect of ourselves. To help provide some relief to those affected, we are giving customers a $20 account credit ...