Alaska Airlines said Starlink internet would be free for all loyalty members, as it doubles down on a key customer segment.

Beginning August 25th through August 29th, SkyMiles members and Delta employees can vote using the Fly Delta App for one of the three European destinations – Sardinia, Malta, and Ibiza – for next summer. Delta will announce the winning destination within 30 days after voting closes.

Convenience retailers from Huck’s and EG America dig into the metrics and mindset behind customer retention and long-term value

Consumers who are part of both programs can now convert Flipkart SuperCoins into Marriott Bonvoy points and vice versa.

An Accenture study finds that the perceived value of loyalty schemes is dwindling among consumers. AI could help hotels turn things around.

Associates who use and believe in the program can drive more customer engagement than any ad, convenience retailers say

Carnival just overhauled their loyalty program, leaving many dedicated cruisers shocked as their hard-earned perks vanished overnight. But this change isn’t exclusive to Carnival. In today’s video, we unveil the truth behind cruise loyalty programs and reveal the hidden costs they impose on you.

Along with the grand prize of free gas for a year, Global Partners will give away nine bonus prizes: three winners will receive 50,000 loyalty points (valued at $500 each) and six winners will receive 10,000 loyalty points (valued at $100 each).