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Don’t let poor unsubscribe UX drive spam complaints. Here’s how to protect your sender reputation — and retain trust.
Customers notice the cracks between your teams. The solution: align internally to reduce friction, earn trust and grow ...
Data platform provider introduces configurable customer identity matching technology that operates within existing data ...
A bonafide AI partner in a moment of need. It's time for Tim Cook to make Apple's biggest acquisition in history.
Financial technology company introduces virtual AI agents to automate workflows and provide real-time insights for QuickBooks ...
Agentic AI may still be rare—but Salesforce’s Agentforce 3 is already redefining what intelligent automation at scale could ...
If Google’s search deal with Apple ends, it won’t just rattle services revenue — it could reshape how Big Tech funds user ...
Data from Quantum Metric’s latest survey uncovers the reasons why companies need to prioritize digital improvements for their contact centers.
AI-powered search is redefining how consumers find, engage with and evaluate brands, making content quality and visibility ...
Accessibility laws are tightening while most sites remain non-compliant. Legal and financial risk is growing, especially for ...
Governance and simplification are no longer optional; marketers must streamline their stacks to regain control, cut waste and ...
Brands that want to build and sustain customer lifetime value are putting personalization, AI and value-driven loyalty programs at the center. They use strategies that reflect both transactional and ...
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