So I've inherited a client that has a pretty slick Cisco IP phone setup. They are using Unity for voicemail and Unified Communications Manager for phone stuffs. The problem is my background is all ...

Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.

Hi All<BR><BR>Question that seems to be bugging me.<BR>We use Cisco call manager 4.1.3 and with a ACD solution, well actual issue, we need to setup some phones that auto answer with ...

Survivable Remote Site Telephony (SRST) is a Cisco Unified Communications Manager (CUCM) call processing backup mechanism that allows Cisco IP phones to register to a Cisco router. A Cisco router in ...

Cisco Systems Inc. last week announced a bevy of voice over IP (VOIP) products, continuing the efforts of vendors to get technologies supporting phone services over data networks in shape for more ...

Set up Single Number Reach (SNR) so that calls to your UB number can be answered on either your UB phone or an associated personal cellphone. Your UB extension will appear in the caller ID when you ...