Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

GroupLink is offering its help desk software, everything HelpDesk, for free to K-12 schools and higher education institutions. The free version of everything HelpDesk is a "lite" version and, ...

Whether you are a new startup or an established business, you are undoubtedly harnessing the power of the Internet to operate, manage and market your business. By simplifying and streamlining certain ...

LEICESTER, England, March 14, 2011 /PRNewswire/ -- NeuQs Free help desk, (http://www.neuqs.com/) the Silverlight web-based help desk support system ensures a rich ...

Support ticket numbers are on the rise in businesses across the country, as organizations deal with more complex applications and a growing number of devices. Whether your business provides technical ...

Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...