Last August, my best friend asked me how she could help her neighbor set her iPhone so she could answer it without picking it up. The neighbor had Multiple Sclerosis (MS), and had lost dexterity in ...

The ability to put a call on hold and answer another call is built into the default phone apps on Android phones and iPhones.

Sareena was a senior editor for CNET covering the mobile beat, including device reviews. She is a seasoned multimedia journalist with more than a decade's worth of experience producing stories for ...