Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

But because the CRM software itself was not rewritten in Java, it is Web-enabled rather than Web-based.

The web-based CRM and sales force automation tool maximizes radio account execs’ efficiency by allowing them to strategically manage contacts, create and submit electronic proposals, as well as ...

At its annual user conference, Siebel Systems today announced the rollout of Siebel 7, a fully Web-based version of its CRM software.