CA Unicenter Service Desk Named a Leader for Large and Small Enterprises DUBAI, UAE, April 16, 2008 -- CA today announced it has been named a "Leader" for service desk management tools in The ...
Al Batha Group automates and streamlines Service Desk management across 60 business locations ...
COMPUTER ASSOCIATES INTERNATIONAL launched new, streamlined help desk software on Tuesday designed to help end-users help themselves via a revamped Internet interface. Both Unicenter The Next ...
Emirates Bank International (EBI) has streamlined IT support with the deployment of CA help desk solution. The Unicenter Service Desk handles identification, tracking, and resolution of end user’s IT ...
IT service management (ITSM) tools typically focus on serving the needs of internal customers and solving their IT problems. Enterprise IT managers say the most important criteria to consider when ...
The META group believes that to gain a significant position in the $ 3 billion IT service desk tools, market should be driven by solutions that aid an organisation in proactively managing down support ...
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