From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

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Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

NYSEG says investments in training, staffing, and smart technology have significantly improved customer service, according to ...

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

One of the strongest advantages behind Mitolyn Support Plus is the brand's emphasis on user satisfaction and responsive ...

A California man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations, including ...

Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

The North Carolina Department of Revenue announced that Professional Mail Services Inc., has unexpectedly ceased operations ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

Canadian Imperial Bank of Commerce) is a top pick for growth investors, with consistent earnings, a 4.38% dividend yield.