Good morning, and thank you for standing by. Welcome to Booz Allen Hamilton's earnings call covering Third Quarter Fiscal ...

BenchmarkPortal’s Learning Channel+ is a subscription-based microlearning library built for contact center agent training and coaching, featuring 50+ workplace-friendly videos in approximately ...

Columbia Banking System, Inc. ( COLB) Q4 2025 Earnings Call January 22, 2026 5:00 PM EST ...

Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

The jury was introduced to evidence investigators found in a trash pull, which included some of Ana's personal belongings, as well as a pieces of a rug and towel with blood stains on them. White ...

As energy demand for data centers soars, environmental groups are calling for a moratorium on the approval and construction of new facilities. More than 230 organizations, including Food & Water Watch ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Learn more about volunteer and donation opportunities in Fort Bend County, including Sugar Land, Missouri City and Stafford. For specific volunteer requirements, contact the organization directly. The ...

Doug Myers is a digital content producer for CBS Texas. A longtime journalist, Doug has worked for four newspapers in Texas and Louisiana and for three television stations in Texas. He has also spent ...