Successful outbound telemarketing requires skilled, nuanced communication. You must represent your brand professionally and convey solutions that address your potential customers’ pain points with the ...

Money-back guarantees come with pros and cons, so it's important to evaluate both sides before implementing such a policy. While businesses are always on the lookout for ways to increase lead ...

Of your many responsibilities as a small business owner, ensuring that your employees’ pay is calculated accurately ranks near the top of the list. That includes withholding the correct amounts for ...

Reconciling a business bank account is the process of checking recorded transactions against those reflected on bank statements. From there, you’ll note which transactions aren’t reflected in both ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

Business.com aims to help business owners make informed decisions to support and grow their companies. We research and recommend products and services suitable for various business types, investing ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Starting a business involves much more than coming up with a great idea. You’ll ...

Transparency builds customer trust, boosts loyalty and profits, and sets brands apart by fostering honest pricing, open communication and accountability.

Running a farm isn’t cheap. From buying land and equipment to managing seasonal cash flow, agricultural operations face unique financial pressures. For this reason, many farmers turn to agricultural ...

The iron triangle of product development has shortcomings. Learn why the lean startup process is the best way to achieve "fast, good and cheap," all in one project. There’s an old saying in software ...

Frederick W. Taylor – widely regarded as the founder of scientific management – revolutionized how businesses operate by introducing time-motion studies, standardized processes and incentive-based ...

Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for ...