Apr 2, 2017 · A guide dealing with angry patients and relatives in an OSCE setting with some included examples.

The strategies offered here are designed to help physicians and other providers enhance their dialogue with difficult patients, document patient non-adherence to treatment plans, and …

May 18, 2025 · When dealing with angry patients, some phrases can calm them down, while others may upset them more. Learn what not to say, and what to say instead.

Mar 11, 2024 · This post will discuss several strategies to help healthcare professionals communicate better with angry patients, turning their anger and frustration into satisfaction and …

Aug 7, 2022 · Upset or angry patients can drain your energy and ruin your entire day. To deal with them more effectively, try this quick method outlined in the video below by Dike Drummond, MD.

As tensions rise in emotionally charged situations, proper de-escalation techniques are crucial for ensuring staff safety and patient care. This blog will explore essential de-escalation tactics for …

No matter what field you work in, these tips will help you keep your cool when patients take their frustrations out on you.

Feb 19, 2025 · Difficult patient encounters are an inevitable part of primary care, but they don’t have to lead to burnout or frustration. Staying calm, practicing empathy, setting boundaries, …

Dec 15, 2025 · Learn effective strategies and tips to help you deal with difficult patients and continue to deliver top-quality care.

Mar 5, 2025 · Learn essential communication strategies for dealing with difficult patients to improve interactions and provide better care.