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  1. Best CRM Courses & Certificates [2026] | Coursera

    CRM courses can help you learn customer segmentation, sales pipeline management, data analysis, and effective communication strategies. Compare course options to find what fits your goals. Enroll …

  2. Customer Relationship Management - Coursera

    You'll be well-equipped to apply the principles and practices of effective CRM in your own professional context, regardless of when you choose to embark on this evergreen course.

  3. Best Salesforce Courses & Certificates [2026] | Coursera

    Salesforce courses can help you learn customer relationship management, data analysis, automation processes, and reporting techniques. Compare course options to find what fits your goals. Enroll for …

  4. Introduction to CRM with HubSpot (Short Course) | Coursera

    Learn Introduction to CRM with HubSpot in this 2-hour, Guided Project. Practice with real-world tasks and build skills you can apply right away.

  5. Sales and CRM Overview - Coursera

    No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process.

  6. Best HubSpot Courses & Certificates [2026] | Coursera

    HubSpot courses can help you learn inbound marketing strategies, content creation, email marketing techniques, and customer relationship management. Compare course options to find what fits your …

  7. Introduction to Microsoft Dynamics 365 - Coursera

    This course is designed for individuals who have zero to two years of relevant work experience across sales, marketing, and customer service, and possible prior experience using Microsoft Dynamics. To …

  8. Getting Started with Zoho CRM for Sales Reps - Coursera

    Getting started with Zoho CRM will teach aspiring sales reps the basics of Zoho CRM, how to set it up and get it working, in order to carry out their day-to-day affairs and meet their sales goals …

  9. Zoho Sales Representative Professional Certificate - Coursera

    Build and present a sales portfolio. Prepare confidently for sales interviews. Practice real-world sales tasks through a guided project. Use Zoho CRM for managing deals, tasks, and analytics.

  10. Zoho Corporation Online Courses | Coursera

    Master Sales with Zoho. Learn essential sales skills, learn directly from Zoho’s leaders, and gain real-world training with Zoho CRM to excel in SMB and enterprise sales.