At Genesys, we deliver AI for the experience economy through powerful solutions, expert services and strategic partnerships that help organizations orchestrate smarter interactions at scale.

Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center …

Dec 15, 2025 · Genesys is an acquired company based in Menlo Park (United States), founded in 1990 by Alec Miloslavsky and Greg Shenkman. It operates as an Omnichannel customer …

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered …

Sep 16, 2024 · Earlier this month, Bloomberg broke the news that Genesys plans to become an initial public offering (IPO). If this is the case, Genesys will pivot from a private to a public …

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Information on valuation, funding, acquisitions, investors, and executives for Genesys. Use the PitchBook Platform to explore the full profile.

Genesys has 4 employees across 56 locations, $900 m in total funding, and $2.3 b in annual revenue in Y 2024. See insights on Genesys including office locations, competitors, revenue, …

Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center …

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered …