USPS CCA 474 ASSESSMENT TEST: Q1 | During a delivery, a customer asks you some questions
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USPS CCA 474 ASSESSMENT TEST: Q1 | During a delivery, a customer asks you some questions
During a delivery, a customer asks you some questions about shipping options. You don't know the answer to any of her questions. What would you be most and least likely to do? Apologize and let her know that you aren't sure of the answers. As a Mail Carrier, you're focused on making sure her mail arrives on time. Let her know that you're not ...
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